Adeptol and Ricoh Americas Corporation, a leading provider of digital office equipment and advanced document management solutions, announced the successful integration of the Adeptol Document Viewer into... View More
Océ Business Services third annual document management industry survey uncovered some interesting trends. The goal of the survey, "At the Crossroads: Leveraging Document Management Strategies on... View More
The divide between "enterprise content management suite" platform vendors and more specialized document management product suppliers is becoming more pronounced in 2010, giving buyers more choices to address... View More
Document management and imaging company, V1 Document Management announces the American launch of its electronic document management (EDM) green meter. This green meter, thought to be the first document... View More
DocuLex, creators of document management software, announces the release of the company's Archive Studio component Goby Capture V5.1, facilitating automated document imaging, knowledge management and workflow... View More
Westbrook Technologies, developer of Fortis® enterprise document management (EDM) software, announced that INTPRO Group (IPG), a value-added reseller with extensive experience in enterprise document... View More
Robotic Process Automation (RPA) has long been recognized as a tool that clicks buttons faster than humans, excelling at repetitive tasks like moving files or exporting reports
For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
How much do I owe? How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills.
Economic pressures, regulatory shifts and evolving consumer expectations are converging to create a complex environment for health insurers. Amid this turbulence, many payers are hesitant to invest in
